E-Commerce Manager
Apply nowResponsibilities
- Assume full ownership of Ecommerce KPIs;
- Manage, supervise, provide direction and quality control for day-to-day operations to ensure objectives are met;
- Optimize ecommerce processes to ensure organizational goals such as product speed to market, customer experience and revenue growth is met;
- Support company in its transition to an omnichannel business with appropriate integrations between physical and digital business;
- Manage Shopify store, ensuring implementation of front-end updates to aspects such as front-end UX/UI, product pages, landing pages, collection pages, SEO and roster of Shopify Apps;
- Ongoing monitoring of competitors to provide recommendations on best practices for ecommerce;
- Develop the digital team through management team member dashboards;
- Build out technical roadmaps and manage cross-functional workflow with operational, creative and development resources
- Manage short-term contract employees and tactical support as needed;
- Collaborate with the Digital Marketing team to execute strategies relevant to the growth of our digital presence and brand, and online customer community;
- Provide necessary input into seasonal buys to ensure brand-aligned product appropriate for ecommerce is secured
- Drive website to achieve revenue goals and growth by leveraging industry best practices, technology trends, marketing ideas and consumer behaviour;
- Scope, plan and execute initiatives that contribute to the growth and scaling of the ecommerce business, brand and the optimization of Customer Journeys.
Requirements
- 3 years Ecommerce management experience, including people management for women’s luxury fashion retail;
- Ecommerce business reporting: Data analysis, strong understanding of Ecommerce KPIs;
- Website development project management with a focus on UX / UI design (required);
- Shopify platform (required);
- HTML / CSS / Liquid (preferred);
- Financial planning and budgeting;
- Project management, planning and execution (required);
- An innovative, entrepreneurial mindset;
- A digital mindset with keenness to leverage technology for productivity improvements;
- Strategic and tactical thinking.