Field CNC Machine Tool Repair Technician
Apply nowResponsibilities
- Install and configure CNC machines at customer locations, ensuring they meet technical specifications and safety standards;
- Perform routine maintenance checks and inspections on CNC equipment to prevent breakdowns and ensure peak performance;
- Replace worn or defective components as needed;
- Diagnose and troubleshoot CNC machine issues, both electrical and mechanical, to identify the root causes of problems;
- Effectively repair and replace faulty components, including motors, drives, controllers, and sensors;
- Calibrate CNC machines to ensure precision and accuracy in machining processes;
- Conduct tests and quality checks to verify that machines are operating correctly;
- Maintain detailed records of service activities, including service reports, parts used, and customer interactions;
- Provide feedback and reports to the service manager regarding machine performance and customer satisfaction.
- Provide excellent customer service by addressing customer concerns and inquiries in a professional and timely manner;
- Adhere to safety protocols and guidelines while performing service tasks;
- Ensure that all work is compliant with health and safety regulations and company policies;
- Manage and maintain an inventory of spare parts and tools required for service and repair tasks;
- Order and restock inventory as needed.
Requirements
- High school diploma or equivalent; technical or vocational training in CNC machinery maintenance preferred;
- Proven experience as a CNC Field Service Technician or a similar role;
- Strong mechanical and electrical troubleshooting skills;
- Knowledge of CNC machine controls and programming;
- Proficiency in reading and interpreting technical manuals and schematics;
- Excellent communication and customer service skills;
- Ability to work independently and manage time efficiently;
- Valid driver's license and reliable transportation;
- Willingness to travel to customer sites in Toronto and potentially the surrounding areas.
Advantages
- Full benefits.