Assistant General Manager
Apply nowResponsibilities
- Lead the sales management team to develop , maintain and grow client base;
- Collaborate with corporate and the GM in making key decisions that directly impact the achievement of top-line sales and EBIT targets for the store;
- Deliver all payroll, capital and expense plans within budget;
- Drive productivity by ensuring that retail operating processes and policies are effectively implemented with adequate control and monitoring;
- Recruit, select, hire and on-board the best talent;
- Communicate standards, parameters and performance goals to employees and provide coaching;
- Recognize and reward extraordinary performance; give feedback and develop performance improvement plans for underperforming employees;
- Develop a network of key industry contacts within the retail and luxury community and have a sound understanding of industry trends and practices;
- Direct the successful implementation of customer relationship and Loyalty management programming;
- Collaborate with the operations department to drive logistics and back-of-house functions;
- Comply with all Health and Safety policies and requirements.
Requirements
- 5-8 years management experience in a big volume retailer, preferably within a luxury environment;
- Post-Secondary degree or certificate in Business or Retail management;
- Working knowledge of Microsoft Office including Outlook, Word and Excel;
- Contribution to Financial objectives;
- Bilingual French and English.