Account Manager - Automated Equipment

Responsibilities

• Increase the number of customers in its territory through prospecting and opportunities with existing customers ;
• Collaborate with clients to discuss the impacts of their issues and ensure the prioritization of their investments ;
• Ensure market monitoring ;
• Prepare and conduct opportunity transfer meetings with relevant internal employees according to the established process ;
• Make prospecting calls to decision-makers and influencers
• Publicize the company and the offer, in its market, including existing customers and organizations ;
• Establish a preferred supplier relationship with customers ;
• Jointly monitor opportunities with relevant employees to maximize conversion potential ;
• Conduct visits to customers, in collaboration with the departments concerned, in order to solidify the positioning and ensure the transfer of opportunity ;
• Collaborate with Service & Support to present proposals in response to issues ;
• Establish service offerings, according to company processes and standards, in collaboration with Service & Support ;
• Maintain the CRM on a daily basis (accounts, contact, prospects, opportunities, calls, visits, etc.) ;
• Learn about the competition and their value proposition ;
• Position itself as a reference in the OEM field ;
• Optimize the company’s offer and marketing development ;
• Create and execute a new customer acquisition strategy and a current customer development strategy ;
• Increase understanding of support tools for new customer development ;
• Communicate monthly results and sales strategy for the coming month ;
• Take an active part in the development of seminars and congresses.